Contact UIA

MICHIGAN WEB ACCOUNT MANAGER (MIWAM) 

  • http://www.michigan.gov/uia
  • Sign up for an online account to file your claim. Perform other routine transactions such certifying for benefits, viewing correspondence, and updating your unemployment claim information online. The system is accessible 24 hours a day, seven days a week.
  • Send UIA a message or chat with one of our agents through MiWAM. From your MiWAM account home page, click to...
    • "Chat with an agent" during regular business hours of M-F between 8:00am - 5:00pm
    • "Send Unemployment a message" during non-business hours.

UNEMPLOYMENT INSURANCE CUSTOMER SERVICE LINE

  • CLAIMANTS; Call 1-866-500-0017 - Monday - Friday; 8:00 a.m. to 4:30 p.m. 
  • EMPLOYERS: Call 1-855-484-2636 - Monday - Friday; 8:00 a.m. to 5:00 p.m.
  • If you need a Spanish-speaking representative, wait until you hear the option in Spanish. for all other languages, the customer service representative will connect you to a translator for assistance.
  • If you are hearing impaired, TTY service is available at 1-866-366-0004

MARVIN

  • Call 1-866-638-3993 to certify for unemployment benefit payments. Monday - Saturday; 8:00 a.m. - 7:00 p.m.

FOR EMPLOYERS  

  • Office of Employer Ombudsman -1-855-484-2636
  • Send a message or inquiry through MiWAM. From your MiWAM account home page, click I want to . . . then click "send Unemployment a message."

FAX

  • FAX  protests or other correspondence to: 517-636-0427; Fax appeals to 616-356-0739. 
  • Please include your name, Michigan Identification Number (MIN), signature and date on all correspondence.

MAIL

  • Protests only: Unemployment Insurance Agency, P.O. Box 169, Grand Rapids, MI 49501-0169
  • Appeals only: Unemployment Insurance Agency, P.O. Box 124, Grand Rapids, MI 49501-0124

 

UNEMPLOYMENT INSURANCE LOCAL OFFICES

BENEFIT OVERPAYMENTS

  • For questions regarding a benefit overpayment, contact the Benefit Overpayment Collection Unit at 1-866-500-0017 (TTY customers use 1-866-366-0004).

          Make your check or money order payable to "State of Michigan. Mail to:
          State of Michigan
          Unemployment Insurance - Restitution
          Dept # 771760
          PO Box 77000
          Detroit MI 48277-1760
 
           Mail requests and correspondence to:

           Benefit Overpayment Collection Unit 
           UIA
           P.O. Box 169
           Grand Rapids, MI 49501
           FAX: 517-636-0427

BANKRUPTCY AND FRIEND OF THE COURT

Mail correspondence to:

           UIA
           Bankruptcy Unit
           3024 W. Grand Blvd. Ste 12-100
           Detroit, MI 48202

 

OFFICES CLOSED DURING THE FOLLOWING HOLIDAYS - 2019

Tuesday, January 1, 2019 - New Year's Day

Monday, January 21, 2019 - Martin Luther King Jr Day

Monday, February 18, 2019 - President's Day

Monday, May 27, 2019 - Memorial Day

Thursday, July 4, 2019 - Independence Day

Monday, September 2, 2019 - Labor Day

Monday, November 11, 2019 - Veterans Day

Thursday, November 28, 2019 - Thanksgiving Eve

Friday, November 29, 2019 - Thanksgiving Day

Tuesday, December 24, 2019 - Christmas Eve

Wednesday, December 25, 2019 - Christmas Day

Tuesday, December 31, 2019 - New Year's Eve