What should I do if I have not received my check/draft?

You must allow 4 weeks from the issue date of the check/draft to receive by mail.

You may inquire about the status of your check/draft using self-service.  

Include your full name, complete current mailing address and the tax year with your request.

Click on the above link and follow these steps:

  1. Select the “Inquiries” option
  2. Then select “Inquire about My Refund”
  3. You will be asked to enter the following information for security reasons:
  • Primary filer’s Social Security number
  • Primary filer’s last name
  • Tax year
  • Filing status
  • Adjusted Gross Income (AGI)/Total Household Resources (THR)
    • If your AGI is a negative number, enter "-" after the number. Example 1045-

Note: If you are unable to authenticate using your current tax year information, select the previous tax year for authentication.  When you submit your question, explain that you selected a previous tax year for authentication. Include the AGI/THR and tax year for which you are inquiring.