Who do I contact if I'm having difficulty accessing the Network?

The first thing you should check when having issues logging into the MCOLES Information and Tracking Network (MITN) is the MITN Status Update.  If we are experiencing any difficulties with the system, we will post an announcement in the Network Status Update. If no known problems are described there, please call the MCOLES Help Desk at 517-636-7867.

If you are unable to log onto MITN and receive the following error message, please follow the steps below to re-establish your connection.

Error Message:

Error establishing encrypted connection to mcoles-mitn.state.mi.us
Error code - 12210

Solution Steps:
  1. Open Internet Explorer
  2. Go to the Tools menu
  3. Select Internet Options...Advanced Tab
  4. Scroll down to the Security section
  5. Uncheck 'Use SSL 2.0'
  6. Check 'Use SSL 3.0'
  7. Apply your changes