• Contact TIA

    Talent Investment Agency
    Michigan Department of Talent and Economic Development

    Victor Office Center
    201 N. Washington Square
    Lansing, MI 48913
    Phone: 517-335-5858
    Fax: 517-241-8217

    TIA is an Agency under Talent and Economic Development, visit the "Contact Us" page for more detailed directory information.

Workforce Development

Unemployment Insurance

  • UNEMPLOYED WORKERS WITH QUESTIONS - If you are an unemployed worker with questions, please call our toll-free hotlines during the hours below:
    Customer Service: 1-866-500-0017
    TTY: 1-866-366-0004
    Hours: Monday - Friday, 7:00 AM to 4:30 PM



    Employers with Questions

    If you are an employer customer with questions, please call our toll-free hotline during the hours below:
    Office of Employer Ombudsman (OEO): 855-4UIAOEO (855-484-2636)
    Hours: Monday - Friday, 8:30 AM to 4:30 PM
    Email: OEO@michigan.gov


    Problem Resolution Offices (PROs)

    PROs resolve customer problems and provide access to automated resources.
    Get more information on Problem Resolution Offices and locations.