Obtaining Help for LEIN
The DTMB MICJIN Service Center is available day and night to assist criminal justice agencies with any MSP provided application, including the Law Enforcement Information Network (LEIN) and the MSP MICJIN Portal.
For Help with LEIN or the MICJIN Portal, call 877-2-MICJIN (877-264-2546)
LEIN FIELD SERVICES UNIT
The Law Enforcement Information Network Field Services Unit is available Monday through Friday, 8:00 a.m. to 5:00 p.m. (EST), to assist LEIN users resolve specific issues with LEIN, NCIC, or Nlets records or transactions. The LEIN Field Services Unit also handles investigations into policy violations and system misuse, applications for access to the LEIN, NCIC, or Nlets networks, and conducts background checks on all State Police employees and contractors.
The Audit Unit is responsible for ensuring compliance with LEIN and NCIC policies, State and Federal statutes, and IT Security Policies through on-site audits. This unit is also responsible for LEIN Terminal Agency Coordinator (TAC) training, providing LEIN users with advanced training on LEIN/NCIC policies and statutes during an onsite audit.
MICJIN SERVICE CENTER UNIT
The MICJIN Service Center Unit is responsible for managing access and programs within the MICJIN Portal and providing access to the State of Michigan network for criminal justice users.
The MICJIN Service Center Unit can be contacted by email firstname.lastname@example.org.