WIC Direct Guide and Glossary

 

Add Account - This is a WIC MIS initiated transaction used to create the Electronic Benefit Account (EBA) in WIC Direct.

Add Cardholder - This is a WIC MIS initiated transaction used to add cardholder information to the EBA in WIC Direct.

Adjust Benefits - This is a WIC MIS initiated transaction used to Add/Edit/Remove benefits from the EBA in WIC Direct.

Balance Inquiry - This transaction allows the participant to retrieve the current list of benefits available for redemption by the participant

Benefit Expungement - This is a system-generated transaction used to removed expired benefits from WIC Direct.

Category - Food Items or Food Types ie:  Cheese or Cereal

Change PIN - This transaction can be initiated by the WIC MIS, Web Portal, or IVR.  This transaction occurs when the participant creates or changes their PIN.

Household Number - Family ID Number

Pre-Purchase Balance Inquiry - This transaction allows the retail system to retrieve the current list of benefits available for redemption by the participant

Purchase Request - This is the transaction whereby the WIC participant exchanges WIC benefits for food items

Purchase Reversal - This is a system-generated transaction used to undo the effects of a previous purchase on a participant's account

Purchase Void - This is a cashier-initiated transaction used to undo the effects of a previous purchase on a participant's account

Update Account - This is a WIC MIS initiated transaction used to make changes to the EBA in WIC Direct.

Update Cardholder - This is a WIC MIS initiated transaction used to make changes to the cardholder information in WIC Direct.

 

Click to download - WIC Direct System Guide