Glossary

 

APL - Approved Product List

CardPro Connect - Used by State Staff to order WIC EBT Cards

Client Portal - A self- service, secure environment to access product information that is specific to your organization.  This is for State Staff only.

CVB - Cash Value Benefit

Data Direct - Detailed information with ability to export data, with business intelligence (BI) tools for data analysis and reporting.  This is currently for State Staff only.

EBT - Electronic Benefits Transfer

ebtEDGE - A mobile application which provides a way for a WIC Client to view their benefits, balance, transactions and set their pin in one safe and easy-to-use location.  It is also called Cardholder Portal. 

eWIC - Electronic WIC Benefits utilizing EBT (Electronic Benefit Transfer) system

FIS/CDP - State of Michigan's new contracted EBT Processor 

FIS - Fidelity National Information Systems

CDP - Custom Data Processing

FNS - Food Nutrition Service

GCOM - Formerly 3-Sigma Software. Michigan Information System (MIS) Developer handling MI-WIC, 2008-August 27, 2021.

IVRU - Interactive Voice Response Unit

KL&A - Kunz, Leigh and Associates - The Michigan Information System (MIS) Developer handling MI-WIC effective August 27, 2021.

MIS - Management Information System

PAL - Program Area Lead

PIN - Personal Identification Number

POS - Point of Sale - An electronic device used by retail businesses to process credit and debit transactions, often in reference to a stand-beside POS terminal.

Retailer/Vendor - the business that sells goods to the public approved by WIC

TPP - Third Party Processor

UAT - User Acceptance Testing

WIC - Women, Infant & Children Special Supplemental Nutrition Program

WIC Direct - CDP's platform for WIC only information.

WIC EBT - Electronic Benefits Transfer for WIC.  The electronic transfer of government benefits to individuals through the use of card technology and point-of-sale terminals

FIS/CDP - State of Michigan's new contracted EBT Processor 

FIS - Fidelity National Information Systems

CDP - Custom Data Processing

PAL - Program Area Lead

SME - Subject Matter Expert