The Family Center for Children and Youth with Special Health Care Needs (Family Center)

Welcome to the Family Center for Children and Youth with Special Health Care Needs (Family Center)! The Family Center is the statewide parent-directed center within Children’s Special Health Care Services (CSHCS) and the Michigan Department of Health and Human Services (MDHHS).

The Family Center offers emotional support, information, and connections to community-based resources to families of children and youth with special health care needs. This includes all children who have or are at an increased risk for: physical, developmental, behavioral, or emotional conditions. Children do not need to be enrolled in CSHCS to receive services from the Family Center. 

The Family Center also provides parental perspectives and input on health care matters while focusing on families’ access to coordinated systems of care. The Family Center works from a family-centered care approach and promotes family/professional partnerships at all levels of care. This ensures that families participate in the decision-making process and are satisfied with the services they receive.

How to reach us:

  1. Call the CSHCS Family Phone Line at 1-800-359-3722 
  2. Send an email to:

Services Include:

  • Information and Referrals
  • Support
    • Sibling
    • Bereavement
    • Family/Youth Transition
    • Parent-to-Parent
  • Family Phone Line
    • Peer Support
    • CSHCS Questions
  • Quarterly Newsletters
  • Camp and Conference Scholarships
  • Parent Mentor Trainings
  • Bereavement Parent Mentor Trainings
  • Connect families to community-based resources
  • Support to Local Health Departments
  • Family Leadership Network
  • Trainings on CSHCS and the Family Center

Important Links and Resources

The Family Center for Children and Youth with Special Health Care Needs staff understands this is a difficult time for families across the State of Michigan. We recognize that families who have children and youth with special needs have many additional concerns related to the Coronavirus. There are many resources out there for families. Please click the link below to access information and resources to assist you during this time.

Michigan Family Connections Newsletter, Fall 2020

Michigan Family Connections Newsletter, Fall 2019

Michigan Family Connections Newsletters 2014 - 2019

Conference Scholarship Application Packet

Camp Scholarship Application

Michigan Resources for Grieving Families

Epilepsy Resources

Beneficial Apps for Children and Youth with Epilepsy

Health Care Transition Resources for Youth with Disabilities

Upcoming Trainings

Upcoming Parent Connect Calls

When:  Wednesday February 3, 2021 at 11:00 am EST via Microsoft Teams Meetings
Topic : ADHD

When: Wednesday, February 17, 2021 at 4 pm EST via Microsoft Teams Meetings
Topic: Overview of Children’s Special Health Care Services, Family Center for Children and Youth with Special Health Care Needs, and the Children with Special Needs Fund

Virtual Parent Mentor Trainings

*Now open statewide

Training Dates:  February 9th -February 11th


Bereavement Parent Mentor Trainings

*Special requirements apply for this training

Free Online Trainings

The Family Center’s Parent Mentor Training
What is Children’s Special Health Care Services?
Transition to Adulthood Services

You will need to sign in to access this website. Use the “Create New User” function if it is your first time visiting the site. Use “Public” as your organization and hit the “Continue” button. You do not need an access code. Fill out the boxes that follow. Only the boxes with the stars are required. Click “Create New User” and accept the user agreement to continue. Scroll down the list until you see the training you are looking for and click on the far-left icon to start the training.

Parent-to-Parent LogoFamily Center Logo