The Family Center for Children and Youth with Special Health Care Needs (Family Center)

Welcome to the Family Center for Children and Youth with Special Health Care Needs (Family Center)! The Family Center is the statewide parent-directed center within Children’s Special Health Care Services (CSHCS) and the Michigan Department of Health and Human Services (MDHHS).

The Family Center offers emotional support, information, and connections to community-based resources to families of children and youth with special health care needs. This includes all children who have or are at an increased risk for: physical, developmental, behavioral, or emotional conditions. Children do not need to be enrolled in CSHCS to receive services from the Family Center. 

The Family Center also provides parental perspectives and input on health care matters while focusing on families’ access to coordinated systems of care. The Family Center works from a family-centered care approach and promotes family/professional partnerships at all levels of care. This ensures that families participate in the decision-making process and are satisfied with the services they receive.

How to reach us:

  1. Call the CSHCS Family Phone Line at 1-800-359-3722 
  2. Send an email to:

Services Include:

  • Information and Referrals
  • Support
    • Sibling
    • Bereavement
    • Family/Youth Transition
    • Parent-to-Parent
  • Family Phone Line
    • Peer Support
    • CSHCS Questions
  • Quarterly Newsletters
  • Camp and Conference Scholarships
  • Parent Mentor Trainings
  • Bereavement Parent Mentor Trainings
  • Connect families to community-based resources
  • Support to Local Health Departments
  • Family Leadership Network
  • Trainings on CSHCS and the Family Center

Important Links and Resources

The Family Center for Children and Youth with Special Health Care Needs staff understands this is a difficult time for families across the State of Michigan. We recognize that families who have children and youth with special needs have many additional concerns related to the Coronavirus. There are many resources out there for families. Please click the link below to access information and resources to assist you during this time.

Michigan Family Connections Newsletter, Fall 2019

Michigan Family Connections Newsletters 2014 - 2019

Conference Scholarship Application Packet

Camp Scholarship Application

Michigan Resources for Grieving Families

Epilepsy Resources

Beneficial Apps for Children and Youth with Epilepsy

Health Care Transition Resources for Youth with Disabilities

Upcoming Trainings

Virtual Parent Mentor Trainings (see Free Online Trainings below if you would like to take this training online)

The Family Center Parent Mentor Trainings are going virtual! These trainings are for parents with children with special needs who would like to be a support to parents with the same or similar diagnosis as their child. Trained parents can become Parent Mentors within Michigan’s Parent to Parent Support Network which is administered through the Family Center.

Region 3
Training Dates, November 16th – 19th
Registration is open -

Region 10 – Oakland, Macomb and Wayne Counties
Training Dates, December 7th – 10th
Registration begins October 26, 2020 -

Introducing Parent Connect Calls!
Parent Connect Calls are a way to connect with other parents and/or provide information to help support Michigan’s parents who have children with special needs. These calls will be either an open forum conversation or topic-based informational session. Each session will indicate the type, whether open forum or topic-based.

Parent Connect Call for November 4, 2020
Topic : Self Care
Registration begins October 21, 2020


Bereavement Parent Mentor Trainings

*Special requirements apply for this training

Free Online Trainings

The Family Center’s Parent Mentor Training
What is Children’s Special Health Care Services?
Transition to Adulthood Services

You will need to sign in to access this website. Use the “Create New User” function if it is your first time visiting the site. Use “Public” as your organization and hit the “Continue” button. You do not need an access code. Fill out the boxes that follow. Only the boxes with the stars are required. Click “Create New User” and accept the user agreement to continue. Scroll down the list until you see the training you are looking for and click on the far-left icon to start the training.

Parent-to-Parent LogoFamily Center Logo