MPSC: Residential and Commercial Electric Customers May be Eligible for a Bill Credit after Lengthy or Frequent Service Outages

Contact:  Judy Palnau, 517-241-3323
Agency:  Michigan Public Service Commission  

December 27, 2013 - In the wake of the recent ice storm that resulted in lengthy electric outages to many Michigan electric customers, the Michigan Public Service Commission (MPSC) today reminds residential and business electric customers that they may be eligible for a credit on their electric bill.

"Regulated utilities in Michigan are required to offer bill credits to customers in certain situations after electric outages," said MPSC Chairman John D. Quackenbush. "Residential customers may qualify for a $25 credit, and commercial customers may also receive a credit based on their minimum bills. Customers should contact their utility to request the credit."

More information is contained in the MPSC's Consumer Tips Sheet and this public service announcement.


The MPSC is an agency within the Department of Licensing and Regulatory Affairs.

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