MPSC: Stay Safe During a Power Outage, Bill Credit May be Available Under Certain Conditions

Contact:  Judy Palnau, 517-241-3323
Agency:  Michigan Public Service Commission  

November 19, 2013 - The Michigan Public Service Commission (MPSC) today reminded electric customers to stay safe during a power outage.

“Dealing with a power outage is more than just an inconvenience, it can also be dangerous," said MPSC Chairman John D. Quackenbush. "We encourage electric customers to stay safe by avoiding downed power lines and taking a few simple actions to protect their appliances, as outlined in the Commission's Consumer Tips Sheet on surviving power outages."

The Commission today also reminded customers of regulated electric utilities that they may be eligible for a $25 outage service credit on their bill under certain circumstances. More information is contained in the MPSC's Consumer Tips Sheet and this public service announcement.


To request a credit, customers should contact their electric utility.

The MPSC is an agency within the Department of Licensing and Regulatory Affairs.

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