Digital State 2002 Rates Michigan e-Government Second in the Nation; State ranks as one of the best for five years in a row

Contact: Susan Shafer (517) 335-6397

November 12, 2002

Governor John Engler announced today that The Digital State 2002 survey has rated Michigan second in the nation for the state’s impressive record of using of digital technology to deliver high quality, convenient services to citizens and businesses. This is the fifth year in a row that Michigan has achieved a top tier rating in this study conducted by the Center for Digital Government and The Progress & Freedom Foundation.

"This high ranking confirms what hundreds of thousands of our customers have known all along," said Governor Engler. "By breaking usage records virtually every day, we know that our customers agree that digital government in Michigan is the best in the nation."

"Michigan made a big breakthrough after four years of high rankings," the survey noted.

The survey is based on a comprehensive review of all 50 states, including data collected from state chief information officers in response to 50 questions. Categories included Electronic Commerce & Business Regulation, Taxation & Revenue, Social Services, Law Enforcement & the Courts, Digital Democracy, Management & Administration, Education and Geographic Information Systems (GIS)/Transportation.

Michigan received a top five ranking in four of the categories, including a number one ranking in Social Services.

The state’s score of 89.2 far outpaced the national average of 65.4.  Overall, Arizona was ranked number one, Michigan second, and Washington, Illinois and Wisconsin rounded out the top five.

The Center for Digital Government is a national research and advisory institute providing government and industry leaders with decision support, research and education services to help them effectively incorporate new technologies in the 21st century.

The Progress & Freedom Foundation is a research and educational organization based in the nation’s capital that promotes innovative policies for the digital age.

The complete report is available at http://www.pff.org/publications/DS2002FINAL.pdf.