New Field Agent/Field Service Assistants Training Program
The new field agent and field service assistants training program consists of four (4) phases encompassing three weeks of classroom training and seven weeks of on-the-job training. Phase IV is initial handgun training for new field agents and field service assistants who elect to carry a handgun.
Phase I consists of 40 hours of classroom instruction at a centralized academy followed by 120 hours of on-the-job training at the new field agent/field service assistants work site. In the first week, orientation of the office, work site and jurisdiction are covered. They are also required to complete on-line New Employee Training - Program D; this provides a general orientation to the Michigan Department of Corrections. During weeks 2, 3, and 4 the new field agent/field service assistant works with their assigned mentor observing how different tasks are carried out. OJT provides an opportunity for them to become familiar with the Offender Management Network Information System (OMNI) and the Document Access System (DAS). New field agents are required to complete eleven computer based training courses specific to field agent's responsibilities. Field service assistants only complete courses that pertain to their specific job duties as determined by their supervisor.
Phase II is 40 hours of classroom instruction at a centralized academy followed by 80 hours of on-the-job training at the new field agents and field service assistants work site by job shadow an assigned mentor and are assigned up to 5 cases.
Phase III is again conducted at a centralized training academy. New agents attend 40 hours of classroom instruction; field service assistants attend 24 hours of classroom instruction; followed by 80 hours of on-the-job training at the new field agents/field service assistant's work site by job shadow an assigned mentor and are assigned up to 10 cases.
Phase IV (Optional) is a 32 hour initial handgun training program that is only attended by new field agents and new field service assistants who elect to carry a handgun.