Consumer Complaint Directory

Consumer Complaint Directory

Complaint Type

Topic

Agency Name

Advertising   MI Department of Attorney General
Advertising   Federal Trade Commission (FTC) Consumer Response Center
Animal Control   MI Department of Agriculture & Rural Development
Antitrust   MI Department of Attorney General
Auto/Motorcycles Used Car & Dealer Problems, Repair Facilities  MI Secretary of State
Auto/Motorcycles Automobiles within manufacturer's warranty MI Department of Attorney General
Auto/Motorcycles Odometer Fraud  U.S. Department of Transportation
National Highway Traffic Safety Administration
Auto/Motorcycles Safety Recalls U.S. Department of Transportation 
National Highway Traffic Safety Administration
Auto/Motorcycles Safety Recalls Center for Auto Safety
Auto/Motorcycles Dispute Resolution
Chrysler Corporation
(Chrysler, Plymouth, Dodge, and Jeep)
Chrysler Customer Center
Auto/Motorcycles Dispute Resolution
Ford Motor Company
(Ford, Lincoln, and Mercury)
Ford Motor Company - Customer Relationship Center
Auto/Motorcycles Dispute Resolution
General Motors Corporation - Buick
General Motors Company
Auto/Motorcycles Dispute Resolution
General Motors Corporation - Cadillac
General Motors Company
Auto/Motorcycles Dispute Resolution
General Motors Corporation - Chevrolet
General Motors Company
Auto/Motorcycles

Dispute Resolution
General Motors Corporation - GMC

General Motors Company
Auto/Motorcycles Dispute Resolution
General Motors Corporation - Pontiac
General Motors Company
Auto/Motorcycles Dispute Resolution
General Motors Corporation - Saturn
General Motors Company
Bail Bondsmen   MI Department of Insurance & Financial Services
Banks   MI Department of Insurance & Financial Services
Banks    
Banks Bank issued credit cards Federal Deposit Insurance Corp. (FDIC) 
Consumer Response Center
Builders & Home Improvement Companies Completion within 18 months and over $600 MI Department of Licensing & Regulatory Affairs
Bureau of Professional Licensing
Builders & Home Improvement Companies Completion over 18 months and over $600 MI Department of Attorney General
Builders & Home Improvement Companies License Verification MI Department of Licensing & Regulatory Affairs
Bureau of Professional Licensing
Canadian Scams Scam based in or mailed form Canadian Anti-Fraud Centre (CAFC) Phone Busters
Canadian Scams Email - Advance Fee Fraud
Including Nigerian & foreign lottery scams
Canadian Anti-Fraud Centre (CAFC)
Charities Registering & Solicitations MI Department of Attorney General
Child Support "Dead-Beat" Parents MI Department of Attorney General
Child Support Complaints vs. Friend of the Court Friend of the Court Bureau 
State Court Administrative Office
Collections Creditor Collection Practices MI Department of Attorney General
Collections Third Party Collection Agencies MI Department of Licensing & Regulatory Affairs
Bureau of Professional Licensing
Contractors (electrical, plumber, mechanical) General Complaints MI Department of Licensing & Regulatory Affairs
Bureau of Construction Codes
Contractors (electrical, plumber, mechanical) Complaints vs. Licensed Electrical MI Department of Licensing & Regulatory Affairs
Bureau of Construction Codes
Contractors (electrical, plumber, mechanical) Complaints vs. Licensed Plumbers MI Department of Licensing & Regulatory Affairs
Bureau of Construction Codes
Contractors (electrical, plumber, mechanical) Complaints vs. Licensed Mechanical MI Department of Licensing & Regulatory Affairs
Bureau of Construction Codes
Corporations "Resident Agent" Information MI Department of Licensing & Regulatory Affairs
Corporations, Securities & Commercial Licensing Bureau
Credit Card Fraud Credit Card Companies MI Department of Attorney General
Credit Card Fraud Unauthorized Charges U.S. Secret Service - Fraud Department
Credit Reporting Bureaus   MI Department of Attorney General
Credit Reporting Bureaus 9 a.m. - 8 p.m. EST FTC Consumer Response Center
Credit Unions State Chartered MI Department of Insurance & Financial Services
Credit Unions Federally Chartered National Credit Union Admin (NCUA) Region I - Albany
Discrimination/Civil Rights   MI Department of Civil Rights
Drugs Prescription & Over-the-counter U.S. Food & Drug Administration Center for Drug Evaluation & Research 
CEDR Ombudsman
Education Private Proprietary Schools MI Department of Licensing & Regulatory Affairs
Corporations, Securities & Commercial Licensing Bureau
License Verification & Complaints
Education Cosmetology & Barber Schools MI Department of Licensing & Regulatory Affairs
Bureau of Professional Licensing - License Verification
Allegation Section
Employment Agencies Licensing & Complaints MI Department of Licensing & Regulatory Affairs
Bureau of Professional Licensing
Energy Public Utility Service Complaints MI Department of Licensing & Regulatory Affairs
Public Service Commission Complaint Hotline
Energy Energy Assistance Hotline MI Department of Human Services
Food Accurate Weights & Measures MI Department of Agriculture & Rural Development Laboratory Division
Food Food Quality MI Department  of Agriculture & Rural Development Food & Dairy Division
Food Food & Seafood Quality U.S. Food & Drug Administration - Detroit District Office
Food Meat & Poultry Quality U.S. Department of Agriculture - Food Safety & Inspection Service
Free Annual Credit Reports 1 free per year from each of the 3 major credit report agencies Annual Credit Report
Funeral Homes & Operators   MI Department of Licensing & Regulatory Affairs
Corporations, Securities & Commercial Licensing
Gasoline Fuel Quality & Measurement MI Department of Agriculture & Rural Development
Health Care Nusing & Health Facility
Hospices, Hospitals, Surgical Outpatient Facilities & Substance Abuse Programs
MI Department of Licensing & Regulatory Affairs
Bureau of Community & Health Systems
Homeland Security   Michigan State Police
Emergency Management & Homeland Security Division
Homeland Security   U.S. Department of Homeland Security
Housing   MI Strategic Fund
MI State Housing Development Authority (MSHDA)
Housing Radon Levels MI Department of Environmental Quality
Radiological Protection Division
Housing Mold Levels MI Department of Health & Human Services
Insurance   MI Department of Insurance & Financial Services
Item Pricing Overcharges MI Department of Attorney General
Consumer Protection Division
Item Pricing Non-pricing MI Department of Agriculture & Rural Development
Laboratory Division
Judicial Tenure Committee Complaints vs. Judges MI Judicial Tenure Commission
Landlord/Tenant Complaints MI Department of Attorney General
Consumer Protection Division
Landlord/Tenant   Michigan State University College of Law
Lawyers Complaints Michigan Supreme Court Attorney Grievance Commission
Lawyers Referrals State Bar of Michigan Lawyer Referral Service
Licensed Professions / Occupations
*see "contractors"
Individual Healthcare Providers MI Department of Licensing & Regulatory Affairs
Bureau of Professional Licensing
Allegation Section
Mail Fraud Schemes Other Licensed Professions (Occupational Code & Health Code) MI Department of Licensing & Regulatory Affairs
Bureau of Professional Licensing
Allegation Section
Mail Fraud Schemes   U.S. Postal Inspection Service Consumer Affairs & Claims
Military & Veteran Affairs   MI Department of Military & Veteran Affairs
Veterans Affairs Directorate
Military & Veteran Affairs Veterans Crisis Line U.S. Department of Veteran Affairs
Military & Veteran Affairs VA Benefits U.S. Department of Veteran Affairs
Military & Veteran Affairs Civilian Health & Medical Program (CHAMPVA) U.S. Department of Veteran Affairs
Military & Veteran Affairs Debt Management Center U.S. Department of Veteran Affairs
Military & Veteran Affairs GI Bill (Education) U.S. Department of Veteran Affairs
Military & Veteran Affairs Health Care Benefits U.S. Department of Veteran Affairs
Military & Veteran Affairs Life Insurance U.S. Department of Veteran Affairs
Mobile Homes / Parks Licensing & Park Problems (including water rates & complaints) MI Department of Licensing & Regulatory Affairs
Bureau of Construction Codes Building Division
Mortgage Companies   MI Department of Insurance & Financial Services
Movers Intrastate U.S. Department of Transportation
Federal Motor Carrier Safety Administration
Movers Local MI Department of Licensing & Regulatory Affairs
Michigan Public Service Commission
Police General Information Michigan State Police
Police Arson Tip Line Michigan State Police
Police HEMP Tip Line Michigan State Police
Police Internet Safety Michigan State Police
Police Methamphetamine Labs Michigan State Police
Product Safety   Consumer Product Safety Commission
Product Warranty & Defects   MI Department of Attorney General
Consumer Protection Division
Pyramid Schemes, Franchises & Business Opportunities   MI Department of Attorney General
Consumer Protection Division - Franchise Section
Real Estate   MI Department of Licensing & Regulatory Affairs
Bureau of Professional Licensing
Savings & Loans   MI Department of Insurance & Financial Services
Savings & Loans   U.S. Department of Treasury
Office of Thrift Supervision Consumer Affairs
Stocks / Bonds / Securities   MI Department of Licensing & Regulatory Affairs
Corporations, Securities & Commercial Licensing Bureau
Stocks / Bonds / Securities 401k State Employees MI Department of Technology Management & Budget
Office of Retirement Services
Stocks / Bonds / Securities Non-State Retirement U.S. Department of Labor
Student Loans Federal Student Aid U.S. Department of Education Ombudsman
Student Loans Federal Family Education Loan Program (FFELP) MI Guaranty Agency
Student Loans MI Advantage Consolidation Loan Programs MI Higher Education Student Loan Authority (MHESLA)
Taxes Income Tax MI Department of Treasury
Taxes Sales / Use / Witholding Tax MI Department of Treasury
Taxes Tax Fraud MI Department of Treasury
Taxes   Internal Revenue Service (IRS)
Taxes Tobacco / Cigarettes & Motor Fuel MI Department of Treasury
Taxes Carbonated Beverages / Container Deposits MI Department of Treasury
Telemarketing   MI Department of Attorney General
Consumer Protection Division
Telemarketing 9 a.m. - 8 p.m. EST FTC Consumer Response Center
Telemarketing Must call from number to be registered FTC Do Not Call Registry
Toys & Other Dangerous Products / Substances   MI Department of Agriculture & Rural Development
Food & Dairy Division
Toys & Other Dangerous Products / Substances   U.S. Consumer Product Safety Commission
Travel Travel Agencies / Tour Operators MI Department of Attorney General
Consumer Protection Division
Travel Air Service Complaints U.S. Department of Transportation
Aviation Consumer Protection Division
Travel Air Safety Federal Aviation Administration Safety Hotline
Travel Railway Safety Federal Railroad Administration Office of Safety
Utilities   MI Department of Licensing & Regulatory Affairs
Public Service Commission Complaint Hotline
Wages   MI Department of Licensing & Regulatory Affairs
Wage and Hour Division
Miscellaneous Resources

Better Business Bureaus (BBB)
Eastern MI & Upper Peninsula Complaints

Better Business Bureaus (BBB) 
Eastern MI & Upper Peninsula Complaints
Miscellaneous Resources BBB Better Business Bureaus (BBB) 
Eastern MI & Upper Peninsula Complaints
Miscellaneous Resources BBB - Western MI Better Business Bureau Western MI
Miscellaneous Resources BBB - Hillsdale, Monroe, and Lenawee County Better Business Bureau 
Hillsdale, Monroe, and Lenawee County
City / County Agencies Complaints by local residents or against local businesses Bay County Prosecutor's Office Consumer Protection Unit
City / County Agencies Complaints City of Detroit Office of the Ombudsman
City / County Agencies Complaints Macomb County Prosecutor
Consumer Protection Department