Avoid Spoofed Calls from Local Public Health Departments

Consumer Alert Headr

URGENT CONSUMER ALERT

Michigan Attorney General Dana Nessel issued an urgent reminder to be aware of scammers spoofing numbers from local public health departments.

Do not fall for this! The callers offer medication and ask for Medicaid numbers for billing purposes.

Hang up on these calls! Essential local public health department phone lines are blowing up with questions about these calls. As a result, they cannot make important phone calls out or receive incoming calls related to COVID-19.

Spoofing allows a bad actor to make it appear as if they’re calling from a phone number that you would recognize. For example, if your local area code is 517, they will attempt to call you from a spoofed 517 phone number to convince you to answer.

The Attorney General’s Consumer Protection webpage is always available as a resource for consumers to turn to.

If you believe you are the target of a scam, hang up the phone and verify the identity of the caller independently. Do not give out any personal information unless you have first confirmed who you are talking to is actually who they claim to be. 

Information around the COVID-19 outbreak is changing rapidly. The latest information is available by visiting Michigan’s Coronavirus website or by visiting the CDC’s website

To report a scam, file a complaint, or get additional information, contact the Consumer Protection team:

Consumer Protection 
P.O. Box 30213
Lansing, MI 48909
517-335-7599
Fax: 517-241-3771
Toll free: 877-765-8388
Online complaint form

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